The second-hand marketplace Members Voice Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.
